Once an order has been submitted, please allow up to 2-3 days for it to be processed and shipped (generally orders will ship out sooner than this). All orders are shipped from the MaxRelief Distribution Facility, located in either California or New York, by either USPS or UPS Ground Delivery. No orders are processed or shipped on Sundays. Unless otherwise noted, MaxRelief ships all items within three days of receiving order. You will receive notification in the event of any delay or cancellation of your order.
Upon shipment, you will receive an e-mail notification containing tracking information so that you can view the status of your order.
Shipping to an APO Address
Any orders being sent to an APO address will be shipped using USPS.
If one or more of the items in your order is out of stock, your order will not ship until all items are available (applicable to both international and domestic orders). Once your order ships, you will receive tracking information.